Privacy
Privacy notice
This notice explains how GHOSTPROBE LTD handles personal information through this company website and when you contact us.
Effective date: 17 August 2026
Who we are
GHOSTPROBE LTD is the data controller for the personal information described in this notice. We are a private limited company registered in England and Wales under company number 17267835. Our registered office is 124 City Road, London, England, EC1V 2NX.
Scope of this notice
This notice covers the corporate website at ghostprobe.co.uk and email enquiries sent to the company. A mobile application or other product may have additional privacy information describing the data used by that product. Where applicable, that information will be made available through the relevant product and its public support page before release.
Information we process
This website has no account registration or contact form. If you email us, we process your email address, name if provided, the content of your message and any information you choose to include. Our website hosting and security providers may also process basic technical information such as an IP address, browser type, requested page, date and time, and security events in order to deliver and protect the website.
How and why we use information
- To respond to company, product, support or privacy enquiries.
- To take steps you request before entering into an agreement, where relevant.
- To operate, secure and maintain this website.
- To keep records and comply with legal obligations.
We rely on legitimate interests for ordinary correspondence and website security, on steps taken at your request before a contract where relevant, and on legal obligations when the law requires us to retain or disclose information.
Cookies and analytics
This website does not use advertising cookies, behavioural tracking or third-party analytics. Essential hosting and security technologies may be used to deliver the site and prevent abuse. If we introduce non-essential analytics or similar technologies, we will update this notice and obtain consent where required before using them.
Sharing and service providers
We may share limited personal information with website hosting and security providers, email providers, professional advisers or public authorities where necessary for the purposes above or where required by law. We do not sell personal information.
International transfers
Some service providers may process information outside the United Kingdom. Where UK data protection law requires it, we use an approved transfer mechanism or another appropriate safeguard.
Retention
We keep enquiries only for as long as reasonably necessary to respond, maintain appropriate business records, resolve a dispute or meet legal obligations. Technical security records are retained according to the settings and retention periods of our hosting and security services and are not kept by us for longer than needed for site operation and protection.
Your rights
Depending on the circumstances, you may have rights to request access to or correction of your personal information, ask for erasure or restriction, object to processing, or request data portability. Where processing relies on consent, you may withdraw that consent at any time. These rights may be subject to legal exceptions.
How to contact us
For a privacy request, email info@ghostprobe.co.uk. Please write “Privacy request” in the subject line so we can identify it promptly.
Complaints
You may complain to the UK Information Commissioner’s Office if you are concerned about how we use personal information. Information about making a complaint is available at ico.org.uk. We would appreciate the opportunity to address your concern first.
Changes to this notice
We may update this notice when the website or our processing changes. The effective date above identifies the current version.